BIG RAPIDS -- MichiganWorks! West Central on Thursday announced the promotion of Mark Buss to lead its Business Resource Network in Lake and Osceola counties, according to a press release issued by the organization.

In his role as success coach, Buss brings Business Resource Network (BRN) services to local employers enrolled in the program. A BRN is a group of local employers who share a common goal of improving workforce retention and reducing turnover with the assistance of the success coach.

The ultimate goal is helping employees overcome any barriers they may have to retain their employment, such as transportation, childcare and financial planning issues, among others.

Buss is partnering with employers, nonprofits, public agencies and MichiganWorks! West Central to improve workforce retention in Lake and Osceola counties.

The program also is offered in Mecosta and Newaygo counties.

"If I can help working families get through tough times, and save employers from the cost of replacing and training new employees, we as a community are strengthened," Buss said.

Buss joined MichiganWorks! West Central in May 2019, as the BRN success coach for the two counties.

"The Business Resource Network is a great program designed to help improve workforce retention, as well as reduce turnover rates and the costs associated with hiring and training new employees," said Shelly Keene, MichiganWorks! West Central executive director.

"We are excited to have Mark leading our Business Resource Network in Lake and Osceola counties."

MichiganWorks! West Central, which covers Lake, Mason, Mecosta, Newaygo, Oceana and Osceola counties, offers services to both employers and job seekers. For employers, it offers assistance with recruitment, posting job opportunities, hosting job fairs, training dollars for new and existing employees and more.

Michigan Works! West Central offers job seekers assistance with resume/cover letter writing assistance and help with creating a profile/resume on Pure Michigan Talent Connect, and other employment related services.

Various classroom and on-the-job training opportunities may also be available for adults, dislocated workers and youth through several available funding sources.

For more information about the Business Resource Network in Lake and Osceola counties or to participate, email Buss at mbuss@michworkswc.org or call (231) 349-4838.