Great Lakes Energy Cooperative warns of potential scams

LAKE COUNTY  — Great Lakes Energy Cooperative is advising customers to be aware of suspicious phone calls after receiving information about an attempted scam.

Great Lakes Energy Cooperative was informed Tuesday that a customer in Lake County recently received a phone call from a person posing to be with Great Lakes Energy. The caller threatened to shut off the customer's electric service if the account was not paid within 45 minutes.

The GLE member hung up and called his electric cooperative to report the incident. Great Lakes Energy confirmed that the call requesting payment was a scam.

The caller had an accent and identified himself as being part of the “Great Lakes Energy Disconnect Department.”

Dave Guzniczak, communications director of Great Lakes Energy, said this incident is the only one of its kind that has been reported at this time.

Any GLE customer who receives a call from someone claiming to be from Great Lakes Energy and feels pressured for immediate payment or personal information is advised to hang up the phone and call their electric cooperative. Great Lakes Energy members can call (888) 485-2537 and speak to any GLE rep. Co-op members, or any consumer, should never give out personal information, including financial account numbers or social security numbers, over the phone or internet to someone they do not know.